Tenants

We eager for all situations from short to long term residency, through to social, co-working opportunities. Each tenant benefit from our community and all our core features and services as standard. You share extraordinary living and working spaces and connect with great people at daily events, with essential included in one hassle-free bill.

Each property has its own unique personality and flare, so you can enjoy the best of private and shared living. It’s your home, your workplace and your playground. One of a kind shared spaces, a cultural events programme and the little things like wifi and cleaning are all included in one bill – no matter how long you’re with us. 

Wether it's a first time renting or a relocation from abroad, we will offer you a professional, honest and transparent advice. Our procedures and compliance are easy to follow:

Finding a new home

• Register online and we can search for you
• View homes before they are listed on Rightmove or Zoopla
• Get called first about new rentals
• Save searches
• Set up email alerts to get the latest properties first
• Save properties to a shortlist
• Leave notes about properties to keep track of main features
• Share your property shortlist with friends or family
• Exclusive access to price changes

Tenancy compliances

• ID checks
• Visa's / Settlement Status or pre-Settlement (Europeans)
• Property Compliances
• How to rent Guide
• Prescribed information

• Book viewings online
• Online viewings calendar
• Real-time updates of booked viewings
• Leave viewing feedback
• Leave viewing rating

Offers

• Submit offers online
• View offer price and details
• View break clause
• Sign Tenancy Agreement online

Deposit

• Check when other tenants have paid their deposit
• View deposit registration confirmation
• Online deposit resolution tracking

Communication

• Address book of your personal contacts at ICON website
• Landlords' contact details
• Track deposit release negotiations
• Access to our helpline

Maintenance

• Instant online issue reporting
• Easy photo or video upload to help explain problems
• Supporting evidence of issues and all communications
• Notifications on updates as they happen
• Raise a change of occupancy request
• View utility companies
• View utility meter serial numbers
• View warranty details of all appliances 

Extra features & offers

• Utility & broadband price comparison service
• Get access to discount offers from wines to groceries
• See what fun things to do around your property