We pride ourselves on offering a professional and efficient service for our landlords. With over 8 years in the lettings business, we understand the needs of our landlords and have a presence on the best property portals to ensure that we find suitable tenants for their properties quickly.
With extensive tenant referencing we ensure only the best tenants for our landlords, and offer a variety of services to meet their landlords, from Introduction Only where we just source a tenant for their property, to our Fully Managed service that will allow you to sit back and relax while we handle any issues that may arise at the property throughout the course of the letting.
We have a dedicated team of available to keep landlords up to date with the whole rental process and to answer any enquiries they may have. Our business is built on customer satisfaction and we will handle the rental of their property as if it was one of our own.
Our Fees
- Full Management Service 14% plus VAT
- Let Only Service 7% plus VAT
Included with all packages
Instructing
- Instruct ICON online
- Sign Terms & Conditions securely online
- Set up payment account for rent
- No upfront fees
Compliance
- Securely upload your identity documents (AML)
- Securely upload proof of address (AML)
- Upload an existing Energy Performance Certificate (EPC)
- Order a new Energy Performance Certificate (EPC)
- Upload local council licensing forms
- Upload an existing Gas Safety Certificate (GSC)
- Order a new Gas Safety Inspection (GSC)
- Order a new Portable Appliance Test (PAT)
- Order a new Electrical Installation Condition report (EICR)
- Confirm number of smoke & carbon monoxide alarms
- Order additional smoke or carbon monoxide alarms
- Order a Legionnaires disease assessment
- Order a professional clean of your property
- Order a check-in report
Viewings
- Accompanied viewings
- Online viewings calendar
- Real-time updates of booked viewings
- Tenants' comments about your property
- Tenant viewing rating
Finance Management
- Rent collection
- Same-day rent transfer to your account
- Dedicated credit control team
- Rent paid notifications
- Next rent due notifications
- Outstanding rent notifications
- All historical statements securely stored online
- Tax statements ready by year
- VAT statements
- Extra works statements
- Export statements as CSV, Excel & PDF
- Payment calendar
- Deposit
- View deposit registration confirmation
- Online deposit resolution tracking
Communication
- Address book of your personal contacts at ICON
- Tenants' contact details
- Live chat to your Valuer during the marketing of your property
- Live chat to your Property Manager (Managed Service)
- Track deposit release negotiations
- Access to 24/7 emergency helpline
Maintenance
- Raise a change of occupancy request
- Add utility companies
- Add utility meter serial numbers
- Add warranty details of all appliances
Renewals & Remarketing
- Negotiated rent increases for existing tenants
- New contracts signed online for both you and your tenants
- Request remarketing to find new tenants
- Expand your investment portfolio
Tenant qualification
- Tenant identity verification
- Obtain tenant references
- Tenant bank reference checks
- Right to Rent checks
Offers
- Dedicated Negotiator to get the best price
- View offer price and details
- View projected monthly income for each offer
- View expected net revenue from the tenancy
- View break clause
- Accept offers online
- Reject offers online
- Sign Tenancy Agreement online with tenants
In-person pre-tenancy property check